Privacy Policy
Effective Date: January 20, 2026
Last Updated: January 20, 2026
Cloudstack FZE ("we", "us", "our") operates Flowboard at flowboardpro.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our service.
1. Information We Collect
We may collect:
1.1 Account Information
- Name
- Email address
- Company name
- Payment and billing information (processed by Paddle)
1.2 Usage Data
- IP address
- Device type
- Pages visited
- Actions taken within the Service
1.3 Content You Upload
- Talent profiles
- Images and videos
- Scheduling info
2. How We Use Your Data
We use your data to:
- Provide and maintain the Service
- Process payments (via Paddle)
- Improve the user experience
- Send communications and support responses
3. Legal Basis for Processing
We process personal data:
- To fulfill contracts with users
- For legitimate business interests
- To comply with legal obligations
4. Data Sharing
We may share data with:
- Paddle (payment processing)
- Analytics providers (e.g., Google Analytics)
- Legal authorities when required by law
5. Cookies and Tracking
We use cookies and similar technologies:
- Essential cookies for login and preferences
- Performance cookies for analytics
You can manage cookie preferences via your browser settings.
6. Data Security
We implement reasonable technical and organizational measures to protect your data.
7. Data Retention
We retain user data as long as your account is active or needed to provide the Service, or as required by law.
8. Your Rights
Depending on your region:
- You may request access to your personal data
- You may request correction or deletion
- You can request restriction of processing
- EU users have GDPR rights
- California residents have CCPA rights
Requests can be made to support@flowboardpro.com.
9. Changes to Policy
We may update this Policy. We will notify you of significant changes.
10. Contact Us
Cloudstack FZE
Business Center, Sharjah Publishing City, Sharjah, United Arab Emirates
Email:
support@flowboardpro.com